Terms & Conditions

These terms and conditions fully regulate the rights and obligations of the company MamaBaba and of the Customer regarding the services referred to in the following articles.

 

1) Object

The MamaBaba company is responsible for organizing wellness weeks in Italy for mothers and their children.

To this end, MamaBaba undertakes to offer:

 

Accommodation at a structure located on the Veronese side of Lake Garda;

Meals: n. 6 breakfasts, n. 5 lunches and n. 6 dinners for the Client and her child;

N. 6 organic smoothies for the Client;

N. 5 yoga lessons (including meditation) for the Client lasting 90 minutes each;

N. 1 treatment for the Client with a choice between a) full body massage; b) facial; c) manicure & pedicure, for a total of 75 minutes using organic Italian products from the "Alchimia Natura" brand;

N. 1 lesson of Pasta making for the Client;

N. 5 mornings of activities according to the "Montessori Method" for the Clients' children of 4 hours each or, alternatively, Baby-sitting service during the yoga lessons of the Client;

N. 2 evenings of baby-sitting services of 4 hours each, during the Clients’ dinner.

2) Method of providing the service

The service offered by MamaBaba has a duration of 7 (seven) days and 6 (six) nights.

The retreats will take place exclusively in the following periods:

April 2019: from day 7 to day 13; from day 14 to day 20

May 2019: from day 5 to day 11; from day 12 to day 18; from day 26 to day 1 June

June 2019: from day 9 to day 15;

September 2019: from day 15 to day 21; from day 22 to day 28;

October 2019: from day 6 to day 12; from day 13 to day 19.

 

3) Price

The total cost for each week of service provided to the Client and 1 (one) child only is:

 

€ 2,000.00 with accommodation in a standard room;

€ 2,300.00 with accommodation in a luxury room;

€ 2,500.00 with accommodation in a premium room.

For each additional person there is an extra charge of € 500.00

 

4) Purchase method

To purchase the service offered by MamaBaba, the Client must fill out the form on this page of the website www.mamababa.it and provide full payment of the price.

It is possible to purchase the service no later than 60 (sixty) days before the start date of the event.

 

5) Payment of the price

When completing the form referred to in the previous art. 4 the Client must provide full payment of the price through the use of the "Paypal" circuit.

Partial payments will not be accepted and, in this case, the company MamaBaba will immediately refund the amount partially paid.

 

6) Minimum number of participants

A retreat will only take place if the minimum number of 8 participating Clients is reached.

Therefore, MamaBaba will send, within and no later than 45 days before the start of the event, an email to the Client to confirm or not the service being performed. In the event of failure to provide the service, MamaBaba will immediately refund the price paid by the Client by bank transfer.

 

7) Right of Withdrawal

According to the regulations in force, the Client is entitled to withdraw from the contract within 14 (fourteen) days from the date of payment of the price.

To exercise the right of withdrawal, the Client must send an email to MamaBaba at the address info@mamababa.it communicating the wish to avail of this right. In this case the Client will be entitled to the reimbursement of all sums paid to MamaBaba.

To this end MamaBaba will refund the amount paid by bank transfer as per bank account details indicated by the Client.

 

8) Convention Right of Withdrawal

MamaBaba, without prejudice to the right of withdrawal referred to in the previous art. 7, recognizes the Client’s right to withdraw from the contract no later than 60 days before the start of the event, giving notice to MamaBaba by e-mail according to the same procedures as in the previous art. 7.

Following the exercise of this conventional right of withdrawal MamaBaba will return to the Client all sums received up to that time.

It is understood that the withdrawal exercised by the customer after the deadline mentioned above, and therefore from the 59th day before the start of the event, will not give right to any refund and, therefore, MamaBaba will retain all sums received.

 

9) Booking changes

MamaBaba reserves the right, due to unforeseen circumstances or force majeure not dependent on our will, to change the booking, promptly informing the Client and offering alternative solutions or, in case of refusal, the return of the amount paid.

 

10) Customer Obligations - Liability

The Client is responsible for all damages caused by him or his children to the goods made available during the event if used differently from their intended use.

MamaBaba reserves the right to suspend or interrupt the activities if the Client, or their children, are responsible for conduct contrary to the law, public order or morality.

The Client must certify his fitness, including medical fitness , to perform the activities proposed by MamaBaba. To this end, the first day of the event, the Client will be made to sign a self-certification with which the customer will certify his good health.

 

11) Loss and damage to the Customer's assets

MamaBaba is not liable for the loss or damage of personal assets or valuables of the Client that have not been properly guarded by them.

 

12) MamaBaba - responsibility

The MamaBaba company is not liable for any injuries to the Client's children occurring outside of the scheduled program and, in any case, for reasons not attributable to her.

 

13) Copyright

The MamaBaba company has the right to own and exploit, for any purpose, the material published on this website. It is therefore forbidden, unless explicitly authorized in writing by MamaBaba, to reuse, modify or copy the content of this website. .

 

14) Applicable law

The parties recognize Italian law as valid for all the articles and the clauses of the present contract.

For anything not expressly regulated by this contract, the parties will make exclusive reference to the current legislation of the Italian legal system as applicable.

 

15) Jurisdiction

The parties, having to perform in Italy the obligation agreed upon with this deed, intend to regulate conventionally the jurisdiction relating to any disputes that may arise in relation to the obligatory relationships arising from this contract and therefore agree that the exclusive jurisdiction rests with the Italian Judge.

 

 

Privacy

MamaBaba informs that the processing of personal data, sensitive and non-sensitive, takes place in compliance with the provisions of Legislative Decree 196/2003 and EU Reg. 2016/679.

We invite the customer, therefore, to read the relevant information available at the following link: https://99designs-5bb6c8059c80a.jim…/j/privacy

Garda 29/10/2018